Hello Martin

20070313

Zecco.com in Business week

One Response

1. chris Says:
   May 29th, 2007 at 3:40 pm

   zecco problem you should know.
   customer service at zecco is
   very very bad. If you send
   a margin call via email. They
   need to tell the client what
   is needed to put the account
   back in order. I recieved no
   email telling me the amount
   needed also no phone call.
   no phone call for the 15 times
   i called to find out what they
   needed to fix the account. the
   emails provided no guidence.
   One email i revieved told me
   my account was in order.
   only to find out 3 days later
   they closed my account.
   the boss should look at my
   experience and make sure it
   does not happen to another client
   why burn money advertising if they
   can not keep clients. If i had known
   the amount needed, in my cases less then
   $500 i would have wired the money.
   they should also have a comment section
   so they could fix other problems that
   would arise in a new business.

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